Privacy Protection


 
Notice:
        Your trust is very important to us. We understand the importance of personal information to you and will do our best to protect your personal information safely and under control. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of voluntary consent, the principle of data minimization, the principle of security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will adopt corresponding security protection measures to protect your personal information in accordance with mature industry security standards. In view of this, Beijing HiRain Technologies Co., Ltd. (hereinafter referred to as "we") has formulated this Privacy Policy (hereinafter referred to as "this Policy") and reminds you:

        Before browsing our website and using our services, please carefully read and thoroughly understand this policy. Use the relevant services after confirming that you fully understand and agree to them. Once you start using our related services, it means that you have fully understood and agreed to this policy. If you have any questions, comments, or suggestions about the content of this policy, you canmarket_dept@hirain.comto contact us.

 

Part One Definition
Personal Information: Refers to various information recorded in electronic or other ways that can identify the identity of a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person.
Sensitive Personal Information: Includes ID card number, personal biometric information, bank account, property information, location trajectory, transaction information, etc.
Personal Information Deletion: Refers to the act of removing personal information from the systems involved in achieving the functions of daily business, so that it remains unretrievable and inaccessible.
 
Part Two Privacy Policy
        This section of the privacy policy will help you understand the following:

1. How We Collect and Use Your Personal Information
2. How We Use Cookies and Similar Technologies
3. How We Share, Transfer, and Publicly Disclose Your Personal Information
4. How We Protect Your Personal Information
5. How You Can Manage Your Personal Information
6. How We Handle the Personal Data of Minors
7. Third-Party Providers and Their Services
8. How Your Personal Information is Transferred Globally
9. How This Privacy Policy is Updated
10. How to Contact Us
 
1. How We Collect and Use Your Information
        We will collect and use your personal information for the following purposes described in this policy:

(1) Help You Become Our Member
        To become our member so that we can provide you with products and services, you need to register and provide the following information: your name, Tel, Mobile number, email address, company name, and create a User ID and Password. If you only need to use basic services such as browsing and searching, you do not need to register as our member and provide the above information.
During the registration process, if you provide the following additional information, it will help us provide you with better service or experience: your gender, main industry, position, Address, content you are interested in, etc. If you do not provide this information, it will not affect the basic browsing, searching, and purchasing functions of our website.
        The above information you provide will continue to authorize us to use during your use of this service. When you actively log out of your account, we will anonymize or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.

(2) Help You Apply for Our Positions
        To facilitate your application for positions in our company, you need to provide the following information: your basic personal information (including name, gender, date of birth, ethnicity, native place, Address, marital status, marriage and childbirth status, ID card number, political affiliation, Mobile number, email address, family relationships), self-assessment, personal education and work information (including personal occupation, position, work unit, education, education experience, project experience). During the resume submission process, if you provide the following additional information, it will help us better evaluate your abilities and match them to the position: your job intentions, foreign language skills, computer skills, and other professional skills.
        If you finally accept the position we offer, the above information collected will become part of your work history.
        Please note that separate self-assessments, job intentions, etc., are information that cannot identify the identity of a specific natural person. If we combine this non-personal information with other information to identify the identity of a specific natural person, or combine it with personal information, then during the combined use, this non-personal information will be treated as personal information.

(3) Show and Push Products or Services to You
        To improve our products or services and facilitate the provision of our products or services to you, we will record the information you provide, such as the name, Contact Tel, email address, and areas of interest of the Contact you provide, to show and push our products or services to you.
        If you do not want to receive information from us, you can unsubscribe by replying to the SMS prompt or through other methods we provide.
        When you contact us, we may save your communication/call records and content or the Contact information you leave behind to contact you or help you solve problems, or record the handling plan and results of relevant problems.

(4) Other Applications
        When we need to use information for other Applications not listed in this policy, or when we use information collected for a specific purpose for other purposes, we will obtain your consent in advance.

(5) Exceptions to Obtaining Authorized Consent
        According to relevant laws and regulations, collecting your personal information does not require your authorized consent under the following circumstances:

1. Related to national security and national defense security;
2. Related to public security, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and judgment execution;
4. For the protection of the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but obtaining your consent is difficult;
5. The collected personal information is publicly disclosed by you;
6. Personal information collected from legally and publicly disclosed information, such as legitimate news reports and government information disclosure channels;
7. Necessary for signing a contract according to Your Requests;
8. Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
9. Necessary for legitimate news reporting;
10. Necessary for academic research institutions to conduct statistical or academic research based on public interest, and when providing the results of academic research or descriptions to the outside world, the personal information contained in the results is de-identified;
11. Other circumstances stipulated by laws and regulations.
 
2. How We Use Cookies and Similar Technologies

(1) Cookie
        To ensure the normal and efficient operation of the website, provide you with a smoother access experience, and recommend content that may interest you, we will store relevant information on your computer or mobile device: This information may be Cookies, Flash Cookies, or other local storage provided by your browser or associated applications (collectively referred to as "Cookies"). Please understand that some of our services can only be implemented by using Cookies. If your browser or browser add-on allows it, you can modify your acceptance of Cookies or refuse our Cookies, but refusing our Cookies may affect your safe access to the website and use of our services in some cases.

(2) Website Beacons and Pixel Tags
        In addition to Cookies, we also use other similar technologies such as website beacons and pixel tags on the website. For example, the emails we send you may contain address links to content on our website. If you click on these links, we will track the clicks to help us understand your product or service preferences so that we can proactively improve the Customer Service experience. Website beacons are typically transparent images embedded in websites or emails. Pixel tags in emails allow us to know if an email has been opened. If you do not wish your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
Your use of our website means you agree to the use of Cookies, website beacons, and pixel tags as described above.
 
3. How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing
        We will not share your personal information with companies, organizations, and individuals outside of our company, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, the needs of litigation dispute resolution, or as required by administrative and judicial organs in accordance with the law.
3. Sharing with affiliated companies: To facilitate our provision of services to you based on associated accounts, recommend information that may interest you, or protect the personal and property safety of our affiliated companies, other users, or the public from harm, your personal information may be shared with our affiliated companies. We will only share the necessary personal information (for example, to facilitate your use of our website account and use of products or services of our affiliated companies, we will share your necessary account information with affiliated companies). If we share your sensitive personal information or if the affiliated company changes the use and processing purposes of personal information, we will seek your authorization and consent again.
4. Sharing with authorized partners: Some of our services will be jointly provided by us and authorized partners solely for the purposes stated in this Privacy Policy. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you order our products online, we must share your personal information with logistics service providers to arrange delivery or arrange for partners to provide services. We will only share your personal information for lawful, legitimate, necessary, specific, and clear purposes, and only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for other purposes unrelated to the products or services.
For the companies, organizations, and individuals with whom we share personal information, we will strictly require them to handle personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

(2) Transfer
        We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
2. In the event of a merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new holder of your personal information to continue to be bound by this Privacy Policy; otherwise, we will require the company or organization to re-seek your authorization and consent.

(3) Public Disclosure
        We will only publicly disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: We may publicly disclose your personal information if required by law, legal proceedings, litigation, or government authorities.

(4) Exceptions to obtaining prior authorization consent when sharing, transferring, or publicly disclosing personal information
        In the following situations, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization consent:

1. Related to national security and national defense security;
2. Related to public security, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and judgment execution;
4. For the protection of your life, property, and other significant legitimate rights and interests, but obtaining the consent of the individual is difficult;
5. Personal information that you have publicly disclosed yourself;
6. Personal information collected from legally and publicly disclosed information, such as legitimate news reports and government information disclosure channels.
According to the law, sharing and transferring de-identified personal information, and ensuring that the data recipient cannot restore and re-identify the personal information subject, does not constitute external sharing, transfer, and public disclosure of personal information. The storage and processing of such data will not require separate notification and obtain your consent.  

 

IV. How We Protect Your Personal Information Security
(1) We employ appropriate physical, managerial, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.

(2) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless a longer retention period is required or permitted by law.

(3) The internet is not an absolutely secure environment, and we strongly recommend that you use a strong Password to help us secure your account. We will strive to protect the security of any information you send us. If you find that your personal information, especially your account or Password, has been leaked, please contact it@hirain.com immediately so that we can take appropriate measures according to your request. If our physical, technical, or managerial protective facilities are damaged, leading to unauthorized access, public disclosure, alteration, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal liabilities.

(4) In the event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and potential impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation through email, letter, Tel, push notification, etc. When it is difficult to inform each personal information subject individually, we will adopt reasonable and effective methods to issue announcements. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

 

5. How You Can Manage Your Personal Information
       Where applicable law requires, you may (1) have the right to access the specific personal data we hold about you; (2) require us to update or correct your inaccurate personal data; (3) refuse or restrict our use of your personal data; (4) require us to delete your personal data. If you wish to exercise these rights, please contactmarket_dept@hirain.comand provide feedback to us. For security purposes, you may need to provide a written request. If we have reasonable grounds to believe that such requests are fraudulent, impracticable, or infringe upon the privacy rights of others, we will refuse to process the request.

       Where applicable law requires, when we process your personal data based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and validity of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data based on other appropriate legitimate grounds.

       For your reasonable requests, we will not charge a fee in principle, but for multiple repeated requests that exceed the reasonable limit, we will charge a certain cost fee depending on the situation. For those unreasonably repetitive requests, requests that require excessive technical means (e.g., the need to develop new systems or fundamentally change existing practices), requests that put the legitimate rights and interests of others at risk, or requests that are very impractical, we may refuse them.

       In the following circumstances, in accordance with the requirements of laws and regulations, we will be unable to respond to your request:
1. Related to national security and national defense security;
2. Related to public security, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. There is sufficient evidence to show that the personal information subject has subjective malice or abuses rights;
5. Responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving trade secrets.

       If you believe that our processing of your personal information is not in compliance with applicable data protection laws, you can contact us.

 

6. How We Handle the Personal Data of Minors
       Our products, websites, and services are primarily intended for adults. Minors may not create their own user accounts without the consent of a parent or guardian. For situations where we collect personal data of minors with parental consent, we will only use or disclose this data where permitted by law, with the explicit consent of a parent or guardian, or where necessary for the protection of the minor. If we discover that we have collected the personal data of a minor without prior verifiable parental consent, we will attempt to delete the relevant data as soon as possible.

 

7. Third-Party Providers and Their Services
       To ensure a smooth browsing experience, you may receive content or web links from third parties (hereinafter referred to as "Third Parties") outside of us and our partners. We have no control over these third parties. You can choose whether or not to access the links, content, products, and services provided by third parties. We cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Please refer to the privacy policies of these third parties before submitting personal information to them.

 

8. How Your Personal Information is Transferred Globally
       We are a technology company with global operations, which means that the personal data we collect from you may be processed in the country/region where you use our products or services, in other countries/regions where we or our affiliates, subsidiaries, or service providers, and business partners have facilities, or accessed from these countries/regions. The data protection laws of these countries/regions may differ. In such cases, we will take measures to ensure that the data we collect is processed in accordance with this policy and applicable laws.

 

9. How This Privacy Policy is Updated
       Our Privacy Policy may change.
       We will not restrict your rights under this Privacy Policy without your explicit consent. We will post any changes to the Privacy Policy on a dedicated page.
       For major changes, we will also provide more prominent notice (including soliciting opinions through public announcements, announcements, and even providing pop-up prompts).  

 

10. How to Contact Us
       If you have any questions, comments, suggestions, complaints, or problems regarding the content of this policy, you can contactmarket_dept@hirain.comto contact us.

 

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